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At Bhoj Masale, operated by RMN Foods Private Limited ("Company", "we", "our", or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, place an order or interact with us.
By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.
We may collect the following categories of information:
Full Name
Mobile Number
Email Address
Shipping & Billing Address
PIN Code
City & State
Country
Products Purchased
Order Value
Payment Method
Order History
Delivery Preferences
Payments are processed through secure third-party payment gateways.
Bhoj Masale does not store your credit card, debit card, UPI PIN or banking credentials on its servers.
When you browse our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Date & Time of Visit
Pages Visited
Referral Source
Cookies and Similar Technologies
We use your information to:
Process and fulfil your orders.
Deliver products to your address.
Verify Cash on Delivery (COD) orders.
Process payments.
Provide customer support.
Send order confirmations and shipment updates.
Respond to enquiries and complaints.
Improve our products, website and customer experience.
Prevent fraud and unauthorized transactions.
Comply with legal and regulatory requirements.
Inform you about offers, new launches and promotions (where permitted).
With your consent or where otherwise permitted by law, Bhoj Masale may send promotional communications through:
SMS
Telephone Calls
Push Notifications (where applicable)
You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting our customer support.
Transactional messages relating to your orders may still be sent.
Our website uses cookies and similar technologies to:
Improve website functionality.
Remember customer preferences.
Analyse website traffic.
Enhance user experience.
Measure marketing campaign performance.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
We do not sell, rent or trade your personal information.
We may share your information only with trusted service providers for legitimate business purposes, including:
Payment Gateway Providers
Logistics & Courier Partners
Warehouse & Fulfilment Partners
Technology Service Providers
Marketing Service Providers
Government or Regulatory Authorities where required by law
These partners receive only the information necessary to perform their services.
We implement reasonable administrative, technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Complete your orders.
Provide customer support.
Maintain business records.
Comply with legal, taxation and regulatory obligations.
Resolve disputes and enforce our agreements.
Subject to applicable law, you may request to:
Access your personal information.
Update or correct inaccurate information.
Request deletion of your personal information, where legally permissible.
Withdraw consent for marketing communications.
Certain information may be retained where required by law or for legitimate business purposes.
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.
Our website may contain links to third-party websites or services.
Bhoj Masale is not responsible for the privacy practices, content or security of such third-party websites.
Customers are encouraged to review the privacy policies of those websites before providing personal information.
Customers placing international orders acknowledge that their information may be processed and stored in India.
Where international shipments are accepted, Bhoj Masale shall take reasonable steps to protect customer information in accordance with applicable laws.
Bhoj Masale reserves the right to update or modify this Privacy Policy at any time.
The revised version shall become effective immediately upon publication on the official website.
Customers are encouraged to review this Privacy Policy periodically.
If you have any questions regarding this Privacy Policy or the manner in which your information is handled, please contact us:
RMN Foods Private Limited
Brand: Bhoj Masale
Customer Support: +91 93211 75155
Email: feedback@rmnfoods.com
By accessing the Bhoj Masale website, creating an account or placing an order, you acknowledge that you have read, understood and agreed to this Privacy Policy and consent to the collection, use, storage and processing of your information as described herein.
